Privacy Policy - Starlight Guru

Privacy Policy Last updated: 07/07/2025 Welcome to Starlight Guru (“we”, “our”, “us”, or “the App”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Starlight Guru, available on the Google Play Store. By using the app, you consent to the collection and use of your information in accordance with this Privacy Policy. 1. Information We Collect We collect the following types of information: a) Personal Information Phone number (for login via OTP) Name, Gender, Date of Birth, Time of Birth, Place of Birth (for astrology services) Email address (if optionally provided during support or contact) Profile picture (optional, if uploaded) b) Usage Information Interaction with features like daily horoscope, kundali matching, aarti viewing Messages sent in chat with astrologer Participation in video/audio calls c) Device Information Device model, OS version, unique identifiers (e.g., Android ID) IP address App version Crash reports and performance data d) Media and Audio Access Camera and microphone access (only during video/audio calls with astrologers) Foreground service permissions used for call functionality 2. How We Use Your Information We use the information we collect to: Provide personalized astrology services like horoscopes and kundali matching Facilitate chat and video/audio call features with astrologers Send notifications (e.g., daily horoscopes, chat replies) Improve app functionality and user experience Maintain security and prevent abuse Provide customer support 3. Permissions Used Our app may request the following permissions: CAMERA and RECORD_AUDIO – for video/audio calls with astrologers INTERNET – to access online content and services FOREGROUND_SERVICE_MEDIA_PROJECTION – to support video calls FOREGROUND_SERVICE_MEDIA_PLAYBACK – for streaming aarti content We do not request or use SMS, call log, location, or contacts permissions. 4. Data Sharing and Disclosure We do not sell your personal information to third parties. We may share information only in the following cases: With astrologers in the app to facilitate chats and consultations With service providers that help operate the app (e.g., Firebase, Agora) When required by law or legal obligations In case of merger, sale, or acquisition of the company (users will be notified) 5. Third-Party Services We use third-party services that may collect information independently, including: Firebase (for authentication, Firestore database, analytics, and crash reporting) Agora (for enabling real-time video/audio calls) Google Places API (for capturing accurate birth location) These services have their own privacy policies and comply with Google Play's requirements. 6. Data Security We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure. 7. Children’s Privacy The app is intended for users 13 years and older. We do not knowingly collect data from children under 13. If you believe we have inadvertently collected such information, please contact us to delete it. 8. Data Retention We retain your data as long as your account is active or as needed for service provision, legal compliance, and dispute resolution. You can request account deletion by contacting support. 9. User Rights You have the right to: Access the information we store about you Request corrections or deletion of your data Withdraw consent at any time (may affect app usage) To exercise these rights, contact us at the email provided below. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of significant changes via app notification or email. 11. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: deepakswamivastu@gmail.com Company Name: Starlight Guru Location: India